Essential Sample Kit

No-Returns & No-Refunds Policy

All Sales Are Final
We maintain a strict No-Returns & No-Refunds policy. Once an order has been processed and delivered, it is considered final, and we do not accept returns or offer refunds.

Acknowledgment Upon Delivery
Customers will be required to sign a confirmation upon delivery, acknowledging receipt of the item and agreement with this policy.

Case-by-Case Consideration
While all sales are final, we understand that exceptional circumstances may arise. Refund requests will be evaluated on a case-by-case basis at our sole discretion. If you believe you have a valid concern regarding your order, please contact us within 48 hours of delivery with supporting details.

By completing your purchase, you agree to this policy. If you have any questions, please reach out before placing your order.

Processing & Delivery Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received. Once shipped, orders typically arrive within 3-5 business days via standard domestic shipping.

Shipping Fee:
A flat shipping rate of $3.75 applies to all domestic orders within the United States.

Tracking & Updates:
Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Shipments:
While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances. If your order has not arrived within 7 business days, please contact us for assistance.

For any questions regarding your shipment, feel free to reach out to our customer support team.